Cotopaxi Reviews

Cotopaxi is a sustainable outdoor apparel and equipment company. They offer a wide range of products, and the prices can vary. For instance, their backpacks are priced from $80 for the Batac 24L Backpack - Del Día to $110 for the Chumpi 35L Duffel - Del Día. They also offer free economy shipping on orders over $99. However, if the order is less than $99, the economy shipping fee is $10 and standard shipping is $15. Please note that these prices and costs are subject to change and it's always best to check the official Cotopaxi website for the most accurate and up-to-date information..

Cotopaxi gladly accepts returns or exchanges within 60 days of purchase of both new Cotopaxi products and pre-loved products purchased through Cotopaxi Más Vida. To receive a refund, please make sure tags are still intact, and that items are unwashed and in excellent condition. You will also need an order number to initiate the return. A $6 return shipping fee will be deducted from the refund total. If you'd prefer, you can also make a return at one of their retail stores and avoid the shipping fee. Please be sure to bring your order confirmation or store receipt with you to initiate the return. When it comes to international and U.S. territory purchases, sales are final and they can’t accept returns. Items marked as “final sale” are ineligible for return or exchanges and Event Tickets are non-refundable. Once your return has been delivered to them, it typically takes 1-7 days (up to 14 days during busier times) for your refund or store credit to be processed and sent to you. If you opted for store credit, a gift card code will be sent to you via email. If you chose a refund back to the original payment method, it can take up to 10 business days for those funds to show in your account once the refund has been processed. They aren’t able to refund to a different credit or debit card. If the original card you used to purchase the item is no longer active (e.g., it's a gift card, it’s voided, or it’s expired), they will refund you via a Cotopaxi gift card..

Cotopaxi is a sustainable outdoor apparel and equipment company. They offer a variety of products and services, with some of their popular categories being Women's, Men's, Packs & Bags, and Bestsellers. They have specific collections like Allpa Travel Packs, Insulation, Del Día Packs, and Fleece. Their products are Guaranteed for Good™, Built To Last, Sustainably Sourced, and Ethically Made. They have received more than 20,000+ 5-star reviews. Some of their popular products include the Kapai 1.5L Hip Pack - Del Día and the Allpa 35L. The company also has a strong commitment to fighting global poverty and supporting sustainability. They allocate a percentage of their total revenue to the nonprofit Cotopaxi Foundation, which channels the money to groups dedicated to causes like refugee assistance, poverty alleviation, and community development. Their products are not only popular for their mission but also because they are extremely well-made, high performance, and eye-catching.

The Cotopaxi Foundation is the impact arm of the company Cotopaxi. It is a Utah-based, 501c3 nonprofit that distributes at least 1% of Cotopaxi's annual revenue in the form of multi-year grants. The foundation provides grants to nonprofits that help communities facing extreme poverty. To date, it has reached an estimated 3.8 million people through its impact work. The foundation concentrates its efforts in Latin America’s poorest communities, investing in health, education, and livelihood. The Cotopaxi Foundation also runs its own programs, like card-writing and repairs, which provide refugees with hands-on employment experience. All the funds directed to the foundation support its grantees and impact programs. Cotopaxi is also a member of 1% for the Planet, a global collective of companies and individuals committed to donating 1% of sales to causes that support a healthier planet for all.

Cotopaxi.com accepts all major credit cards, PayPal, and Apple Pay (only on Safari browsers). You can use only one credit card on each order, but you can use both a credit card and a gift card. It's important to double and triple check your shipping address, especially if you’ll be using any auto-populate methods at checkout..

Cotopaxi gladly accepts returns or exchanges within 60 days of purchase of both new Cotopaxi products and pre-loved products purchased through Cotopaxi Más Vida. To receive a refund, please make sure tags are still intact, and that items are unwashed and in excellent condition. You will also need an order number to initiate the return. A $6 return shipping fee will be deducted from the refund total. If you'd prefer, you can also make a return at one of their retail stores and avoid the shipping fee. Please be sure to bring your order confirmation or store receipt with you to initiate the return. When it comes to international and U.S. territory purchases, sales are final and they can’t accept returns. Items marked as “final sale” are ineligible for return or exchanges and Event Tickets are non-refundable. Once your return has been delivered to them, it typically takes 1-7 days (up to 14 days during busier times) for your refund or store credit to be processed and sent to you. If you opted for store credit, a gift card code will be sent to you via email. If you chose a refund back to the original payment method, it can take up to 10 business days for those funds to show in your account once the refund has been processed. They aren’t able to refund to a different credit or debit card. If the original card you used to purchase the item is no longer active (e.g., it's a gift card, it’s voided, or it’s expired), they will refund you via a Cotopaxi gift card. In regards to international and U.S. territory purchases, sales are final and they can’t accept returns..

Orders from Cotopaxi.com are shipped from Salt Lake City, UT. Please allow for 1–2 days for your order to be processed and ready for shipment. The transit time may vary based on your distance from Utah. Here are the shipping options for the continental US: - Free Economy Shipping for orders over $99 delivers in 5-10 business days after the ship date. - 3-Day Shipping delivers in 1-3 business days after the ship date. - 2-Day Shipping delivers in 1-2 business days after the ship date. - Overnight delivers on the 1st business day after the ship date. Please note that these shipping methods are not valid for international delivery addresses, U.S. territories, P.O. Boxes, or APO/FPO addresses.

Cotopaxi has a 60-day return policy for both new products and pre-loved products purchased through Cotopaxi Más Vida. To receive a refund, tags must be intact, and items must be unwashed and in excellent condition. An order number is required to initiate the return. A $6 return shipping fee will be deducted from the refund total. However, returns can be made at retail stores to avoid the shipping fee. International and U.S. territory purchases, items marked as “final sale”, and Event Tickets are not eligible for return or exchange.

As for the shipping policy, Cotopaxi offers free shipping on orders $99+. They ship out of a fulfillment center in Salt Lake City, Utah, from Monday to Friday. If the address is incorrect, they will do their best to update it, but there isn’t a guarantee they’ll catch the shipment in time. Their shipping fees have increased due to shipping costs increasing from their carriers. They ship to most countries around the world, including Canada, however there are certain countries they don't ship to..

Cotopaxi Más Vida is a program that allows customers to purchase pre-loved gear and trade in gear for a Cotopaxi gift card. It's an integral part of the brand's commitment to circularity, which is essential for protecting both people and the planet. The program is an expansion of Cotopaxi's Gear for Good promise to make durable gear as ethically and sustainably as possible. Through Más Vida, consumers can give pre-loved Cotopaxi styles and bags more life on new adventures, minimize waste, and promote sustainability for generations to come. The Guaranteed For Good policy covers both new Cotopaxi gear and pre-loved gear purchased through Cotopaxi Más Vida. Returns or exchanges are accepted within 60 days of purchase of both new Cotopaxi products and pre-loved products purchased through Cotopaxi Más Vida..