Cotopaxi Reviews
(Rated by 2069 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
- Apple Pay
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
30
%OFFGREAT OFFER
GREAT OFFER
Overall Rating
4.0
Base on 7 Reviews
Ratings by Feature
Ratings by Feature
- Return Policy4.0
- Price & Quality4.6
- Shipping & Delivery4.0
- Good Value4.0
- Customer Service4.0
Recent Customer Reviews (7)
Bartlett Plante
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Lotta Trip
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Aundrea Pratt
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Jeffrey Shaver
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Villette Chevrette
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Archaimbau Gagné
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Lucas Eberhart
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Payment Methods
Accepted Payment Options:
Prices for items on Cotopaxi.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Apple Pay
Payment Process
- Payments can be made online during the checkout process.
- For Cotopaxi credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Cotopaxi Pros & Cons
Pros
1
Sustainable and Responsible Practices: Cotopaxi is committed to reducing its environmental impact and supports disadvantaged communities through the Cotopaxi Foundation, which allocates 1% of revenue to various causes.
2
High-Quality Materials and Construction: Products are made with durable materials, designed to withstand outdoor use.
3
Wide Range of Outdoor Apparel and Equipment: Offers a variety of products using sustainable and ethical sourcing methods.
4
Transparency in Design and Manufacturing: Emphasizes transparency, working with factories that ensure fair labor practices and prioritize workers’ input.
5
Unique Products: Features one-of-a-kind products like the Kapai bags, sewn by individuals who determine the colorway and design from leftover fabric remnants.
6
Charitable Giving: Donates closer to 3% of revenue to the Cotopaxi Foundation, which distributes targeted grants.
7
Customer Service: Praised for its customer service and durable, lightweight, well-designed bags.
CONS
1
Rapid Wear and Tear: Some customers noted rapid wear and tear, particularly with design decals flaking off and easily damaged or stained materials.
2
Warranty Limitations: The warranty does not cover certain issues, which has been a point of complaint for some customers.
3
Limited Outside Organization: The Allpa 35L bag, for example, has limited outside organization, which can be a minor inconvenience for some users.
Cotopaxi Features and Benefits
Features
60-day Return Policy
Allows returns for both new and pre-loved products for a refund if tags are intact, items are unwashed and in excellent condition; $6 return shipping fee deducted or free at retail stores; requires order number.
Free Shipping on Orders $99+
No shipping cost for qualifying orders; ships from Salt Lake City, Utah, Monday to Friday to most countries.
Sustainable and Responsible Practices
Committed to reducing environmental impact and supporting disadvantaged communities; allocates 1% of revenue to Cotopaxi Foundation for refugee assistance, poverty alleviation, and community development.
High-Quality Materials and Construction
Products made with durable materials designed to withstand the rigors of outdoor use.
Wide Range of Outdoor Apparel and Equipment
Offers a variety of products made using sustainable and ethical sourcing and manufacturing methods.
Transparency in Design and Manufacturing
Emphasizes transparency and works with innovative factories ensuring fair labor practices and prioritizing workers’ input.
Unique Products
Features one-of-a-kind products like Kapai bags sewn by individuals from leftover fabric remnants, each with unique colorway and design.
Charitable Giving
Pledges 1% of revenue but donates closer to 3% to Cotopaxi Foundation for targeted grants.
Customer Service
Praised for excellent customer service, durable, lightweight, and well-designed bags.